Frequently Asked Questions
Everything you need to know about our electronics and services.
What is the standard shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout.
What is your return policy for electronic components?
We offer a 30-day return policy for most items. Products must be in their original packaging and in new, resalable condition to qualify for a full refund.
Do your products come with a manufacturer warranty?
Yes, all electronics sold by NOVEDGE are covered by the original manufacturer’s warranty. Duration and terms vary by brand and product type.
How can I track the status of my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer technical support for purchased hardware?
Our team provides basic setup assistance. For deep technical troubleshooting, we recommend contacting the manufacturer's specialized support line included in your documentation.